Wednesday 22, May 2013 by

What the cards tell us...

Yet more evidence of how much work needs to be done by the banks to rebuild customer confidence comes with a survey from Alaric, a global supplier of fraud prevention and payments processing products, that suggests that, in the last year, one in four people surveyed in the United Arab Emirates experienced the frustration of a credit or debit card payment being declined, because the bank incorrectly thought it was fraud. Seven per cent of people surveyed had experienced this three times or more in the past year – representing more than half a million people.

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