Collection Officer

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Qatar National Bank (QNB)
Doha, Dawhah, Qatar
Employment Type:
Full time
Retail Banking
Sub Sector:
Call Centers and Customer Service
Position Type:
Job Reference:
Date Added:

Job Description

About QNB
QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Collection Officer, to meet the requirements of the expansion of its office in QNB - Qatar//Doha.
QNB Group's presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.

Role Description::
You will maximize the  rollback of delinquent accounts, minimize forward flow of buckets by acheiving daily/monthly KPIs. Additionally  you will have to follow up of accounts allocated and provide Debt Manager updates.
You will be ensuring the  daily run rate [DRR] required is met in order to achieve the monthly target and following up, negotiate for overdue payments plus refering cards/accounts for block/un-block.
You will be responsible in identifying and follow up of non starter/skip cases in a timely manner, proper documentation of related activities (block/unblock, address change, pick ups, repossession etc.)

You should have a Bachelor Degree with minimum 2 years of related work experience.

Note: you will be required to attach the following:
1. Resume / CV