- Qatar National Bank (QNB)
- Doha, Dawhah, Qatar
- Employment Type:
- Full time
- Retail Banking
- Sub Sector:
- Call Centers and Customer Service
- Position Type:
- Job Reference:
- Date Added:
QNB Group, the biggest bank in Qatar, and a leading financial institution in the Middle East and Africa, is looking to hire a Senior Sales Officer, to meet the requirements of the expansion of its office in QNB - Qatar//Doha.
QNB Group's presence through its subsidiaries and associate companies now extends to more than 30 countries across 3 continents, providing a comprehensive range of products and services. The total number of staff is more than 28,000 operating from over 1200 locations.
The Senior Sales Officer is responsible for providing efficient, friendly and quality service to customers; answering queries & encouraging them to increase their business with the Retail Bank. In addition you will :
Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
Visit the customers at their convenience either at their office / residence to market the bank's products and obtain complete documentation, without the need for the customer to visit the bank.
Attends and resolves all customer queries within the specified TAT to ensure customer satisfaction.
To convey customer feedback on products and services including issues faced & enhancements recommended, to the Sales Supervisor.
Build and maintain strong and effective relationship with customers to achieve goals/objectives.
Create and maintain strong networking relationship with key contacts in the HR and Finance function of ministries & private companies in our approved list of companies.
Diploma is mandatory. University degree in Sales & Marketing / Banking is preferred.
Minimum of 4 years experience in the sales function. Sales experience in marketing of banking / financial services preferred.
Good background in the sales function, including selling tools & techniques.
Note: you will be required to attach the following:
1. Resume / CV