Wednesday 19, April 2017 by Nabilah Annuar

Union National Bank wins Four Awards at the 2017 Banker Middle East Product Awards

UNB was the recipient of four Banker Middle East Product Awards 2017 under the categories—Best New SME Product, Best Customer Deposit Scheme, Best Current Account Product and the Best Call Centre.

The awards were presented to UNB by CPI Financial CEO Robin Amlôt, in the presence of UNB CEO, Mohammed Nasr Abdeen and senior management from the bank at a ceremony held at the UNB Head office on 17 April 2017.


Commenting on this, Ashraf Bibars, Executive Vice President, Retail Banking & SME Business at UNB, “This is the 8th consecutive year that UNB has won awards at the Banker Middle East Product Awards, a testament to the consistent quality products being introduced by the bank that are being appreciated and well accepted by customers in the market.” The string of awards received by UNB are an affirmation of the robust policies and principles adopted by the bank and a reflection of our commitment to the highest quality standards, and in line with the bank’s strategic objectives to deliver superior solutions.


In the Best New SME Product category, UNB’s “Business Plus Account” has won the award. This pioneering interest bearing account assists businesses with day-to-day dealings and at the same time offers extensive rewards on transactions like cheque books, non-UNB ATM withdrawals, remittances, and many more.


UNB’s “Interest in Advance Deposit- IAD” has won the award in the Best Customer Deposit Scheme Category. It is an innovative & unique product in the UAE which offers customers upfront interest for the entire tenor at the time of booking the deposit. The product provides convenient cash flow through the advance interest which is paid at the time of booking the deposit. Also the product has highly competitive interest rates.


ValuePlus Current Account is an innovative product with attractive features and benefits. The product encourages customers to actively use the account and enjoy its benefits. ValuePlus Current Account provides free Platinum Debit Card, Cashback on monthly spends, Discounts on cinema tickets, Free airport pick up or drop off services, Free airport lounge access, Free insurance cover and many more transaction features like Free cheque books, Free remittance, etc. ValuePlus Current Account has won the award in the Best Current Account Category.


UNB’s Call Centre has a team of highly trained staff to satisfy customer needs, respond to their inquiries about the wide range of products and services provided by the Bank, receive customers' suggestions and find quick and practical solutions for their inquiries around the clock. These efforts have been fruitful for UNB’s Call centre to win the Best Call Centre Award in the UAE.


The Banker Middle East Product Awards, is one of the most distinguished awards programmes within the financial industry, recognising banking products and services within the Middle East that are either exceptionally innovative or have generated excellent financial results and market share, particularly during times of economic volatility.

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