Monday 10, July 2017 by Jessica Combes

OMA Emirates enhances Mashreq Bank POS terminals for greater customer experiences


OMA Emirates, a technology provider for the payment industry has recently completed the deployment of Ingenico Point of Sale (POS) terminals for Mashreq Bank in the UAE, which will provide and a wider range of secure services.   

The new POS terminals that are supported with customised solutions will provide a robust system for a range of cards including magstripe, contact and contactless. Mashreq Bank is now equipped with Ingenico IWL series which are wireless terminals that are supported by the broadest connectivity capabilities such as GPRS, Wi-Fi, 3G and Bluetooth to accept any payment methods.

“We are delighted to partner with OMA, a state of the art technology solutions systems provider to combine forces and lead the technology space with innovative ways to bank. As the banking sector becomes increasingly focused on customer experience rather than branch footfall, it’s important to ensure that all our innovations are tailored to meet customer expectation, demand and convenience.  We are excited to be rolling out our new and improved system offering customers multi-use POS terminals to bank at ease. Partnering with OMA Emirates has moved the bank one step ahead, equipping Mashreq with the safest and highest technology standards to ensure top customer experience,” said Pankaj Kundra, Head of Personal Banking, Cards and Payments at Mashreq Bank.

The new terminals supplied to Mashreq Bank bring in value additions to merchants with their higher security systems while protecting sensitive customer data, as well as providing them with several other services that can be added such as loyalty programmes. Additionally, the terminals can be customised to accept EMV, contact and contactless cards. More over with the multi-services provided, merchants can now focus on their core business and are relieved from payment complexities. 

“As one of the largest partners of Mashreq Bank’s acquiring business strategy, OMA Emirates understands their need to combine advanced technologies that are secure, geared for reliable connectivity and able to support merchants with value added services. The new smart terminals that have been deployed adhere to the strict PCI standard and supports payment methods across all channels in-store via EMV, NFC, as well as e-Wallet while also providing merchants with online payment opportunities,” said, Niranj Sangal, Group CEO, OMA Emirates Group.

OMA Emirates provides Mashreq with strong support to ensure that the deployed terminals are well maintained and guarantees smooth operation and helps the bank optimise the user experience.




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