Tuesday 11, July 2017 by Jessica Combes

DED Ajman launches a number of new electronic services


The Department of Economic Development–Ajman (DED Ajman) has announced the launch of several new electronic services. 

The services will help facilitate procedures for investors and provide the best services for meeting the needs of a knowledge-based economy, providing infrastructure and legislative support for businesses and investments in Ajman. 

"We have made huge strides on the path to smart transformation by launching a set of innovative smart and electronic services that meet the needs of the business and investment community and achieve the highest levels of customer satisfaction. In line with our commitment to support the national agenda towards the implementation of the Smart Government model, we have launched a new package of smart services in line with our efforts to upgrade the services we provide. This comes in line with Ajman Vision 2021’s goal of building a happy society and ensuring the wellbeing of the community,” said HE Ali Eissa Al Nuaimi, Director General of the Department of Economic Development in Ajman. 

The new services provided by the Economic Registration and Licencing Department allow customers to: renew economic licences; issue economic licences; revoke economic licences; renew licences for joint venture companies; renew licences for minor recommendation companies; renew licences for limited liability companies; renew licences proprietary companies; cancellation of licences for individual companies; cancellation of licences for service agents; and cancellation of licences for limited-liability companies. 

DED Ajman has introduced three new services for the Consumer Protection and Control Department as well aimed at facilitating transactions through the eServices portal to do away with personal visits to customer service centres on issues regarding fixing price lists, request for review of trademark disputes as well as concerns with commercial agencies. 

These services were originally available in the internal system only and could only be accessed through customer service centres located in Ajman. Today, they are available on the website of the Department of Economic Development and also on the Department of Economic Development app for smart phones. These e-services aim to facilitate the journey of customers, so that the customer can be processed anytime and anywhere--without the need to visit the customer service centres, through the website or the application of the smart phone with the possibility of paying fees electronically through the electronic payment portal (e-dirham). 

Al Nuaimi added, "We look forward to reducing customer time, cost and effort in completing transactions in order to improve the business environment and enhance Ajman's attractiveness to local and foreign investments. We continue to support national efforts to provide sophisticated services that meet the requirements of sustainable development, in line with the wise guidance of H.H. Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council member and Ruler of Ajman.”




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