Sunday 01, October 2017 by Nabilah Annuar

Diebold Nixdorf and Transguard Group partner for technology services in the UAE

Partnership further enables banks in the UAE to maximise operational efficiency, increase network availability and elevate consumer experiences.

Transguard Group and Diebold Nixdorf today announced a strategic partnership to provide financial institutions and retailers in the United Arab Emirates (UAE) with best-in-class services and technology. Transguard Group, a leading UAE business support and outsourcing provider, is now a certified Diebold Nixdorf solutions service provider across the UAE. This partnership will enable Transguard to provide authorised maintenance services to a majority of financial institutions across the UAE. As financial and retail markets converge and expand, the synergies created from the partnership successfully respond to consumers’ needs for convenient, secure and seamless transaction experiences.

Commenting on the partnership, Habib Hanna, Managing Director of Diebold Nixdorf Middle East said, “Our strategic partnership and collaboration with Transguard Group enables us to further ensure we provide our customers in the UAE with around-the-clock availability. We have a momentous opportunity to expand our innovation capabilities to manage and shape the convergence of physical and digital platforms. This partnership is a testament to Diebold Nixdorf’s promise to service customers seamlessly, securely and with industry-leading quality.”

Sharing similar sentiments, Dr. Abdulla Al Hashimi, Chief Executive Officer of Transguard Group, “Our partnership with Diebold Nixdorf further accelerates our mission to deliver total business support solutions and to enable our customers to focus on their core business. Together, we will be able to provide our customers with optimum convenience for their networks, ensure availability and enhance efficiency with a single point of contact from cash-in-transit (CIT) and maintenance services, to managed services. We are confident that the feedback from our customers will be very positive”.

Transguard Group currently services more than 90 per cent of the ATM network in the country, with more than 1,400 field engineers. As part of the partnership, Transguard Group will provide 24/7 maintenance across Diebold Nixdorf’s installed base in the UAE. Combined with Transguard’s managed services and the cash-in-transit (CIT) solutions, the new development enables financial institutions to have a single point-of-contact for all their technology and servicing needs. It also enables financial institutions to increase network efficiency and availability, while elevating the end consumer experience.

Features & Analyses

SME Finance Risk Management

  Business risks exist everywhere but early implementation of a proper management system can mitigate them once they occur, or… read more