Sunday 08, October 2017 by Georgina Enzer

CEO Leadership series: Dr Bernd van Linder, Chief Executive Officer of CBD

Service quality is the key to success, according to Dr Bernd van Linder, CEO of Commercial Bank of Dubai

To watch the full video interview, please click here.

Dr Bernd van Linder, Chief Executive Officer of Commercial Bank of Dubai – full interview with Robin Amlôt of CPI Financial. An in-depth review of the bank’s operations together with thoughts about its plans for the future and place in the UAE economy.

Commercial Bank of Dubai (CBD) was established in 1969 by an Amiri Decree issued by the then ruler of Dubai, Sheikh Rashid Bin Saeed Al Maktoum. What started out as a joint venture between Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait, evolved into a National Public shareholding company by 1982.

Dr Bernd van Linder became Chief Executive Officer of Commercial Bank of Dubai in January 2017. He firmly believes that service quality is the key to success. On several occasions during our conversation he referenced the service quality and availability of online firms and said customer expectations of their experience with these companies matches what they are now coming to expect from their banking relationships.

To watch the full video interview, please click here.

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